Students wishing to file a complaint about a course grade, or a grade received for a particular piece of work in a course, should first attempt to resolve the matter through discussion with the instructor. If the issue cannot be satisfactorily resolved between student and instructor, the student may specify in writing the basis for the complaint and request a review by the departmental chairperson. A written complaint about a grade for work completed while the course is in progress must be submitted to the departmental chairperson no later than two weeks after notification of the grade. A student must submit a written complaint about a final course grade to the departmental chairperson no later than four weeks after the end of the exam period for that term.
A student who wishes to appeal the decision of the department should appeal in writing to the office of the dean of the faculty offering the course. Written notification of the action taken by either the chairperson or by the dean will be sent to the student within four weeks of the filing of the appeal, excluding those weeks in which classes are not in regular session.
All appeals, at the department and the decanal level, should contain the following information:
• The course number and section, semester, and instructor’s name
• An explanation of the grounds for the appeal
• A copy of the course syllabus and any other course information on the assignment or grading in question
• The materials at issue – the graded exam or assignment
• Any and all email or other written exchange you have had with the instructor and/or department about the issue
Student claims that the assignment of the grade was, in part or in full, attributable to discrimination, should write directly to Susan Lawrence, Vice Dean for Undergraduate Education who will provide the student with a copy of the nondiscrimination policy. The Vice Dean will refer the student to the Office of Employment Equity and will should the Office of Employment Equity directly about the complaint. Alternately, the student may write directly to the Office of Employment Equity http://uhr.rutgers.edu/uhr-units-offices/office-employment-equity.
Student assertions or complaints that a grade or other academic decision was the result of discrimination, harassment or retaliation, such allegations are not reviewed as part of a school’s grade grievance process, even if asserted at a later stage during a pending grade appeal. The Office of Employment Equity (OEE) is responsible for enforcing the University’s policies prohibiting discrimination, harassment and retaliation (including Policies 60.1.12 and 60.1.28), which extend to adverse academic decisions, such as the issuance of a negative grade in an assignment or course. If the assertion is made after the grade appeal process has begun, action on the grade appeal will be suspended until the OEE completes its investigation concerning the discrimination allegation.